When booking your appointment we require the reference number which is located beside the expiry date.
Vouchers are valid for 6 months from date of purchase and can be used for treatments or the wide range of retail products. The expiry date of your voucher is clearly stated. Full vouchers or partly used vouchers are not refundable and cannot be exchanged for cash or extended. No change or a refund will be given.
We advise you to book your appointment well in advance to avoid disappointment. If you do not attend your appointment your voucher will be cancelled to cover the cost of your allocated treatment time.
If appointment times have not been booked in advance and your voucher is about to run out, your voucher can be used against any of the retail products within the salon before the expiry date.
Someone has taken the time, care and money to purchase your voucher, we recommend you keep it safe. Most people are delighted with their vouchers and book their appointment well in advance before the expiry date thus avoiding disappointment especially during busy times.
Remember forgotten vouchers can turn into expired vouchers. For hourly treatments or longer we recommend you book up to at least a month in advance.